As past director of the project management office (PMO) at Boston-based Harvard Pilgrim Health Care, she was a core member of the turnaround team for an organization that went from being placed in State-supervised receivership in 1999 to being the #1 Health Plan in America on the U.S. News & World Report/ NCQA America's Best Health Plans three years in a row and the Highest Rated Plan in the Northeast for member satisfaction according to the JD Power and Associates 2007 National Health Insurance Plan Satisfaction Study.
Today, Lisa's a leading force in project and business management. She is the principal of Lisa DiTullio & Associates, dedicated to the set-up and management of enterprise project management office models. She is the editor of ProjectBestPractices, a quarterly newsletter from ProjectWorld, and a contributor to PM Network Magazine. She's also the author of Simple Solutions: How "Enterprise Project Management" Supported Harvard Pilgrim Health Care's Journey from Near Collapse to #1.
By Lisa DiTullio
Earlier today I headed to the airport to catch a flight. While navigating the Southeast Expressway to reach Logan Airport, I narrowly averted a car accident when the car traveling in the high-speed lane came within millimeters of my car. The young female driver barely glimpsed my way-she was much too engaged on her cell phone to notice me. After circling the Terminal B and Central Parking car lots, I finally found a place to park-a bit further from my terminal than anticipated. As I waited for the shuttle bus to transport me from the parking lot to the terminal,... Read More
Continue reading "Pull the Plug!" »
By Lisa DiTullio
The Project Initiation Phase is an early phase in a project management lifecycle, as it involves launching a new project. Standard processes such as defining objectives, scope, purpose and deliverables are often practiced in this phase. Conducting a Project Initiation Workshop (PIW) is a great way to launch Initiation and a perfect time to involve customer involvement. A PIW is a structured meeting designed to initiate a project. It is a great communication device where all key stakeholders agree on what the project will do and why they are doing it. Organizational expertise and experience is applied to further define... Read More
Continue reading "Who's Coming to the Party?" »