Upper management support is crucial for project success. Their support in sponsoring projects, however, often falls short of what is necessary to ensure project success. Why? Is it ignorance, lack of knowledge about what's required, distaste for the role, too busy, unwilling...? Well, maybe so, but a key ingredient is the ability of project managers to manage upwards and effectively negotiate with their sponsors. Pretend you are eavesdropping with a coach on a conversation between a sponsor and project manager. Observe the good, the bad, and the ugly about what happens - or should happen - during negotiations. Appreciate how...
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